Privacy Policy - KeenzoMatch
Privacy Policy
Live Video Call
Developer: KeenzoMatch
KeenzoMatch built the Live Video Call app as an ad-supported application. This Service is provided by KeenzoMatch at no cost and is intended for use as-is.
This Privacy Policy is used to inform users about our policies regarding the collection, use, and disclosure of personal information for anyone who chooses to use our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. The information we collect is used solely to provide, improve, and secure the Service. We do not share your personal information with third parties except as described in this Privacy Policy.
Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection and Use
To provide a better user experience, the Service may require certain permissions (such as camera and microphone access for video calls). These permissions are used strictly for app functionality and are not used for background recording or surveillance.
We do not require users to provide personally identifiable information such as name, address, or phone number to use the core features of the app.
However, the app uses third-party services that may collect information used to identify you.
Third-Party Services
The app uses third-party services that may collect information in accordance with their own privacy policies. These services may collect data such as device identifiers, IP address, and usage information.
Third-party service providers include:
Users are encouraged to review the privacy policies of these third-party providers for more details on how they handle data.
Log Data
Whenever you use our Service, and in the event of an app error or crash, we collect diagnostic data through third-party tools. This Log Data may include:
- Device Internet Protocol (IP) address
- Device model and operating system version
- App configuration and usage timestamps
- Crash reports and performance statistics
This data is used solely for app performance monitoring, troubleshooting, and service improvement.
Cookies
This Service does not directly use cookies. However, third-party libraries and advertising partners may use cookies or similar technologies to collect information and improve their services.
You may choose to accept or refuse cookies through your device or browser settings. Refusing cookies may affect certain features of the Service.
Service Providers
We may employ third-party companies and individuals to:
- Facilitate and operate the Service
- Provide advertising and analytics
- Perform service-related functions
- Analyze app usage and performance
These third parties may have access to limited user data only to perform tasks on our behalf and are contractually obligated not to misuse or disclose the information.
Child Safety & CSAE Policy
KeenzoMatch strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE).
Our Service is intended only for users aged 18 years or older. We do not knowingly allow minors to use the app.
The following are strictly prohibited on the platform:
- Sexual content involving minors
- Grooming, solicitation, or exploitation of minors
- Sharing, requesting, or distributing CSAE material
Enforcement Measures
- Automated and manual moderation systems
- User reporting and blocking tools
- Immediate account suspension or permanent ban for violations
Reporting
Any suspected CSAE content is promptly reviewed and may be reported to relevant authorities, including the National Center for Missing & Exploited Children (NCMEC) or local law enforcement, as required by law.
If you encounter content or behavior that violates these rules, please report it immediately through the app or via email.
User Safety & Moderation
To maintain a safe environment, users can:
- Report abusive, explicit, or inappropriate behavior
- Block other users
- Exit calls or chats at any time
Violation of our community guidelines may result in warnings, suspension, or permanent account removal.
Security
We value your trust and strive to use commercially acceptable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Sites
The Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party services or websites. We strongly recommend reviewing their Privacy Policies before engaging with them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Users are advised to review this Privacy Policy periodically.
Effective date: 01 February 2026
Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy or the Service, please contact us at: keenzomatch.help@outlook.com